Authorization (Pre-authorization, Pre-certification)
Benefit
Co-payment
Co-insurance
Deductible
Exclusive Provider Organization (EPO)
Guarantor
Health Maintenance Organization (HMO)
In-network
Inpatient (IP)
Medi-Cal
Medicare (Part A &B)
Medicare Advantage (Medicare Part C)
Medicare Part D
Medicare Supplement
Non-Covered Services
Out-of-Network
Out-of-Pocket Costs
Out-of-Pocket Maximum
Outpatient
Preferred Provider Organization (PPO)
Primary Care Physician (PCP)
Provider
Referral
Specialist

Assess Your Coverage

Determine the extent of your coverage or any out-of-pocket costs before you receive care

Contact: Financial Counseling
Phone: 650-498-2900 Option 2, then option 5
Mon. – Fri., 8 a.m. – 5 p.m.


Insurance Pre-Authorization

Find out if your insurance carrier has pre-authorized a medical service before you receive care

Contact: Financial Clearance
Phone: 650-724-4445

Toll Free: 1-877-291-7335