Financial Assistance Applications Available in Your Preferred Language

Additional information and/or a statement of charges for services rendered by the hospital may be obtained by calling customer service at 1-800-549-3720.

Financial Counseling is available to help you navigate the financial component of getting care at Stanford Health Care - ValleyCare. As part of the Patient Access Services team, financial counselors are dedicated to serving as a resource to you and your family, including by:

  • Explaining your insurance coverage and benefits
  • Estimating your financial responsibility for services not covered by insurance
  • Identifying possible ways for you to pay for your care if you do not have adequate funds or health insurance
  • Helping you identify and obtain coverage for government programs, where available
  • Addressing questions or concerns regarding your insurance coverage and financial assistance

Reach a financial counselor at 650-498-2900, option 2, 5 from Monday – Friday, 8:00 a.m. – 5:00 p.m. Financial counselors strive to make the financial concerns surrounding your care as stress free as possible, so you can focus on what is most important—your health.

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Contact Information

Customer Service
Phone: 1-800-549-3720
Monday - Friday, 8 a.m. - 5 p.m.